Our Guarantees
100% Service Guarantee
At Lower Mainland Cremation, we are commied to service beyond expectation - before, during, and after the service. We guarantee that if you are not 100% satisfied with any aspect of our service, we will make every eort to correct the situation. If we are unable to resolve it to your satisfaction, you will not be charged for that particular service item.
No Hidden Fee Guarantee
We understand that funeral and cremation costs can be confusing. Many providers may quote what seems like a low price, only to reveal hidden add-on charges after you’ve made your decision.
That’s why we’ve created our No Hidden Fee Guarantee package plans - to provide clarity, transparency, and peace of mind.
These plans include:
- Service Fees
- Merchandise
- Cremation or Cemetery Fees
- Cash Advance Items
- Taxes
We guarantee that the price you are quoted, whether over the phone or on our website, is the price you will pay.
Important Note on Cash Advance Items and Cemetery Expenses:
Some funeral providers fail to disclose additional necessary costs such as cemetery expenses, newspaper obituaries, honorariums (for clergy, musicians, soloists, altar servers), catering, and applicable taxes. While these items are not included in our standard packages, we will gladly provide you with a detailed quote so you can make informed decisions with an accurate estimate in hand.